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Team Lead HR Operations Hamburg

The Role

Where you fit in

We are recruiting for a Team Lead position for our HR Operations team in Germany. The role can be located in either Hamburg or Cologne (Shell Energy and Chemicals Park Rheinland). This is a unique opportunity for an experienced HR professional to lead and grow a team of 10 HR Advisors across 2 different locations and be part of a Global HR community. You will be able to make key contributions to our journey of simplification, automation and digitalization of our HR processes across the entire employee life cycle. As a member of the HR Operations DACH Leadership team you will drive our ambition to create an exceptional employee experience by ensuring the delivery of end-to-end HR Operations support.

What is the role

Your key accountibilities will include:

  • Ensuring efficient delivery of HR support with a focus on exceptional employee experience

  • Ensuring that processes and procedures for the team are in line with policies and guidelines

  • Ensuring correctness and compliance of monthly payroll activities

  • Driving high performance culture through coaching, capability building and data-driven improvement focus

  • Ensuring development and engagement of team members. This entails positive recognition opportunities, performance reviews, promoting career development within and outside of the team and giving space for personal and professional growth

  • Providing input to streamline processes and procedures within HR Operations using best practices, to provide better efficiencies and reduce costs

  • Active participation in various operating/networking HR Operations forums within and outside the designated cluster as well as outside HR Operations

  • Participating in or leading regional projects aimed at ensuring operational excellence

  • Ensuring quality of data handled by the team, and that the team acts in accordance with Information Compliance and Data Privacy rules

What we need from you

This role creates a unique opportunity to develop as a leader of a virtual team for candidates bringing previous HR experience combined with previous (informal) experience in leading and coaching teams, as well as candidates bringing leadership experience gained in operations focused on customer centricity. The key requirements are:

  • University level degree combined with several years of experience as an HR professional

  • Coaching or leadership experience with a focus on driving performance through engagement and care

  • Excellent Stakeholder Management skills and ability to deliver through others

  • Demonstrated mindset of driving excellent HR experiences

  • Ability to embrace change, prioritize and lead the team through transitions in a fast-paced environment

  • Strong focus on compliance and good understanding of compliance-related business risks

  • Strong problem solver and decision maker

  • Strong Continuous Improvement mindset

  • Familiarity with HR Systems & Processes is an advantage

  • Employee Experience focus and learning mindset

  • Fluent German and English language skills

Company Description

At Shell Germany, our drive is to employ world-class individuals. We employ 4,200 people whose careers have benefited from our industry-leading career development programme and unrivalled inhouse access to local and global experts. We are active in many areas such as Gas, Gas Marketing, Manufacturing & Distribution of oil products, Petrochemicals as well as Research & Development. Shell in Germany is one of the biggest retailers of energy products and one of the largest refinery operators. Our extensive R&D facilities in Hamburg allow us to offer a broad range of expertise on Retail Fuels, Lubes, and Marine, Power and Engine Vehicle Technology. Shell began operations in Germany in 1902.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…

  • We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and we’ll take it from there.

  • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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